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The Charter of the French language and its regulations govern the consultation of English-language content.

Happy with our services? We’d love your feedback!

Urgences-santé provides emergency medical treatment calls and transportation by ambulance within the Montréal and Laval regions. Thank you for taking the time to give us your positive feedback on the services provided by our paramedics, emergency medical dispatchers, and customer service agents. We really appreciate it!

If you would like to comment on ambulance transportation you received outside of the Montréal and Laval regions, please send your feedback to the CISSS or CIUSSS of that region.

Send your compliments or thanks

Complete the online form or send us a paper version by e-mail.

Send us an e-mail:

By mail to:

Office of the Service Quality and Complaints Commissioner
6700 Jarry Street East
Montreal, Quebec H1P 0A4

By phone: 514 723-5600, ext. 5606