*Call 9-1-1 immediately if someone’s life is in danger.*
*Call Info-Santé at 8-1-1 for non-urgent health problems.*
Info-Santé 8-1-1 is a free and confidential telephone consultation service. Dialling 8-1-1 puts you promptly in contact with a nurse in case of a non-urgent health issue, and directs you to an appropriate health network resource. Calling Info-Santé 8-1-1 often helps you avoid going to a medical clinic or emergency room unnecessarily. The service is available 24 hours a day, 365 days a year.
*Examples of situations in which you can call Info-Santé 8-1-1*
Are you waiting for an ambulance? Get ready!
Make sure you have:
Also, to ensure the paramedics can get there as quickly as possible:
When you hear a siren or see flashing lights:
Respect buffer lanes
Driving rules were implemented in 2012 to create a buffer lane in specific circumstances to protect the drivers and occupants of certain stopped vehicles. Generally, drivers create a buffer lane by slowing down and then moving as far as possible away from the stopped vehicle, after making sure it can be done safely. Click here to find out how!
For your own safety, never follow an emergency vehicle that is travelling with siren and flashing lights.